Clients can pick and choose the assistance they require from our comprehensive range of services for managing a business’s most important asset.

 

RECRUITMENT

  • Prepare venue specific Job Descriptions & Person Specifications
  • Prepare Adverts & place with local Media and Agencies
  • Manage recruitment drive, sending out information, shortlisting and interviewing

 

RECRUITMENT ADMINISTRATION

  • Preparing offers of Employment and Contracts
  • Administration of References
  • Compliance with Statutory Employment Legislation

 

DOCUMENTATION MANAGEMENT

  • Preparation of Venue specific Human Resources Policy File
  • Preparation of Venue specific Staff Handbook

 

NEW VENUE MANAGEMENT INDUCTION

  • Preparation and training of Venue specific Induction Course to include
  • General Induction, company philosophy, facilities, benefits, roles and responsibilities, introductions
  • Health and Safety Induction in conjunction with Facilities Manager
  • Leadership and Management Skills
  • HR Policies – A Managers guide
  • Foundation certificate in Food Hygiene – where relevant

NEW VENUE STAFF TEAM INDUCTION

  • Preparation and training of Venue specific Induction Course to include
  • General induction, company philosophy, facilities, benefits, roles and responsibilities, introductions
  • Customer Service Standards and Delivery and upselling
  • Health and Safety in conjunctions with Facilities Manager
  • Foundation certificate in Food Hygiene – where relevant

 

OPERATIONAL TRAINING

Work with HoD’s to assist with departmental training needs for various departments and where required deliver training

 

MANAGING DISCIPLINARIES

Preparation of Venue specific Disciplinary Procedures and assistance in managing disciplinary hearings to ensure compliance with Employment Legislation

 

REDUNDANCY

Manage Redundancy Procedures to ensure compliance with Employment Legislation

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